All Training Courses must be attended within 365 days of the booking. Agilityzer reserves the right to cancel and issue a full refund OR reschedule training courses to ensure the best quality of service to everyone, and policies below apply to all bookings.
Cancellation:
Clients can cancel training courses 15 days or more before the training date for a refund excluding bank transaction charges, with no refund in the last 14 days.
Rescheduling:
Clients can reschedule training courses 8 days or more before the training date without any charges, with a rescheduling fee of $700 for a 3-day course, $300 for a 2-day course, and $200 for a 1-day course in the last 7 days.
No-Show:
In case of a no-show, no refund will be provided for in-person training courses and virtual training courses can be rearranged by paying 50% of the course fee again.
Please get in touch with our team at
training@agilityzer.com if you need to reschedule or cancel your course registration. Refunds, once issued, typically arrive back into your card or bank account within 14 calendar days.