All Training Courses & Coaching Sessions must be attended within 365 days of the booking. Agilityzer reserves the right to cancel or reschedule training courses and coaching sessions to ensure the best quality of service to everyone, and policies below apply to all bookings.
Cancellation Policy:
Training Courses: Training courses can be cancelled 15 days or more before the training date for a refund excluding bank transaction charges, with no refund in the last 14 days.
Coaching Sessions: Coaching sessions can be cancelled 15 days or more before the session date for a refund excluding bank transaction charges, with no refund in the last 14 days.
Rescheduling:
Training Courses: Training courses can be rescheduled 8 days or more before the training date without any charges, with a rescheduling fee of $700 for a 3-day course, $300 for a 2-day course, and $200 for a 1-day course in the last 7 days.
Coaching Sessions: Coaching session can be rescheduled 8 days or more before the session date without any charges, with a $25 rescheduling cost in the last 7 days.
No-Show:
Training Courses: Refunds will NOT be provided in case of a no-show for in-person training courses, and virtual training courses can be rearranged by paying 50% of the course fee again.
Coaching Sessions: Refunds will NOT be provided in case of a no-show for in-person coaching sessions, and virtual coaching sessions can be arranged again by paying a $50 no-show cost.
Please get in touch with our team at training@agilityzer.com if you need to reschedule or cancel your registration, OR coaching@agilityzer.com if you need to reschedule or cancel your session. Refunds, once issued, typically arrive back into your card or bank account within 14 days.