All Coaching Sessions must be attended within 365 days of the booking. Agilityzer reserves the right to cancel or reschedule coaching sessions to ensure the best quality of service to everyone, and policies below apply to all bookings.
Cancellation:
Coaching session can be cancelled 15 days or more before the session date for a refund excluding bank transaction charges, with no refund in the last 14 days.
Rescheduling:
Coaching session can be rescheduled 8 days or more before the session date without any charges, with a $25 rescheduling cost in the last 7 days.
No-Show:
Refunds will NOT be provided in case of a no-show for in-person coaching sessions, and virtual coaching sessions can be arranged again by paying a $50 no-show cost.
Please get in touch with our team at
coaching@agilityzer.com if you need to reschedule or cancel your session. Refunds, once issued, typically arrive back into your card or bank account within 14 days.