All Coaching Sessions must be attended within 365 days of the booking. Agilityzer reserves the right to cancel and issue a full refund OR reschedule coaching sessions to ensure the best quality of service, and policies below apply to all bookings.
Cancellation:
Clients can cancel coaching sessions 15 days or more before the session date for a refund excluding bank transaction charges, with no refund in the last 14 days.
Rescheduling:
Clients can reschedule coaching sessions 8 days or more before the session date without any charges, with a $25 rescheduling cost in the last 7 days..
No-Show:
In case of a no-show, no refund will be provided for in-person coaching sessions and virtual coaching sessions can be arranged again by paying a $50 no-show cost.
Please get in touch with our team at
coaching@agilityzer.com if you need to reschedule or cancel your coaching session. Refunds, once issued, typically arrive back into your card or bank account within 14 calendar days.