Description

Don’t Let Poor Experience Management Leave You Behind

Without the right experience management approach, your team may struggle to deliver consistent and impactful user experiences, leading to disengaged users, frustrated stakeholders, and missed opportunities for growth. Failing to align experience management with business goals can hinder your organization’s ability to stay competitive and deliver long-term success.

Equip Yourself to Drive Exceptional Experiences and Organizational Success

The DASA Experience Management Certification empowers software development teams to adopt a holistic approach to experience management. Through the right mindset, skillset, and toolset, you will enhance user satisfaction, engage stakeholders more effectively, and gain the strategic advantage needed to propel your organization forward.

• Enhance User Satisfaction

Deliver seamless experiences that exceed user expectations and boost engagement across digital products.

• Boost Stakeholder Engagement

Align and empower teams with real-time insights and clear feedback loops for effective decision-making.

• Proactive Issue Resolution

Anticipate and address experience bottlenecks before they escalate, ensuring smooth and uninterrupted journeys.

• Propel Organizational Success

Create a seamless alignment between user needs, stakeholder goals, and organizational strategy.

Join a Movement of Professionals Driving Change

• Future-Proof Your Career
• Boost Your Impact
• Gain an Industry-Recognized Certification

Learning Objectives

After completing this program, you will be able to:

• Recognize the strategic value of experience management.
• Apply the experience management principles effectively to drive sustainable business growth.
• Analyze user needs and preferences to build the right experience.
• Design and deliver experiences that meet user needs and expectations.
• Establish consistent experience across the organization by breaking the silos.
• Cultivate a mindset and behavior for adopting right user experience.
• Integrate experience management principles into daily operations effectively.

Certification

This program aims to equip software development teams  to enhance user satisfaction, improve stakeholder engagement, gain a competitive edge, and drive organizational success.

Audience

The DASA Experience Management for High Performance Digital Organizations certification is aimed at:

• Leadership Teams
• Finance
• Agile & DevOps Coaches
• Product Owners/Leaders
• Service Managers
• Product Developers
• CX Professionals
• UX Designers
• IT Professionals

Course Curriculum

• Strategic Significance of Experience Management
• Experience Management Principles
• Discerning Your User
• Experience Design and Delivery
• Creating Seamless Experience
• Culture and Behaviour for Right User Experience
• Practicing Experience Management in Daily Life

Certification and Duration

Exam Details

Accessing Your Certificate

All certificates and badges are issues through Accredible. You will receive an email with your download link in the days following your exam.