Description
The Flow Manager course is ideal for agile professionals, team leads, and managers who want to move beyond team-level agility to improve end-to-end flow and overall business performance.
This course teaches practitioners to enable agility and greater performance beyond the team level, by focusing on end-to-end flow. Attendees are provided with the foundational understanding needed in order to attribute value to something being delivered, and manage the flow of value to the end customer.
The course can help you take your organization from Maturity Level 1 to Level 2 on the Kanban Maturity Model (KMM), with the role of the Flow Manager improving the flow of work, to deliver products/services quicker and more reliably. This improvement has a greater impact on the performance of an organisation and enables it to scale-up beyond the team level.
By learning to identify customer requests, track work in progress, and measure flow efficiency, Flow Managers become the backbone of agile delivery – keeping work moving and helping teams prioritize “finishing” over “starting.”
If you are in a role where faster, more reliable delivery is key to success, or if you’re looking for greater responsibility at larger scale, Flow Manager provides a critical foundation. Learn and understand how to measure and optimize delivery, flow, and alignment with customer expectations.
Who Will Benefit?
Kanban works across multiple functions of an organization, from senior members of staff looking to adopt Lean Management to members of delivery teams willing to improve their working practices. Previous KMP1 attendees have been in roles such as:
- Senior Managers
- Program and Project Managers
- Product Managers, Product Owners and Business Analysts
- Scrum Masters, Team Leads and Change Agents
- Product & Software Developers & Testers
- Agile Coaches & Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
- Other roles such as HR and Finance professionals
Topics Covered
The course follows the official KU Certified Kanban syllabus. During the two days, you will have ample opportunities to discuss and experience the following topics:
Day 1:
- Understand flow management principles
- Improve service delivery
- Promote collaboration across teams
Day 2:
- Analyze workflow effectiveness
- Enable predictability and scaling
- Flow Manager responsibilities
Prerequisites
- All participants are provided trial access to the Better With Kanban+ (BWK+) platform. BWK+ provides you access to David J Anderson’s Discovering Kanban, The Evolutionary Path to Enterprise Agility book (the updated “Blue Book”), as well as exclusive Kanban Method content, including case studies, articles, posters, and videos.
- Prior to the training, it is recommended to read David J Anderson’s Discovering Kanban, The Evolutionary Path to Enterprise Agility book (the updated “Blue Book”) in BWK+
What you’ll learn
- Kanban University’s certified training curriculum and teaching methods were created through the collaboration of leading experts and validated in hundreds of training classes around the world.
- You get pragmatic, actionable guidance you can implement in your organization next week – because it doesn’t require permission, a large budget or getting others to change.
- You will receive training from an Accredited Kanban Trainer, who has experience teaching and coaching Kanban within several organizations.
- Profile listing on the Kanban University (KU) alumni page.
What You Get
- You will receive training from an Accredited Kanban Trainer, who has experience teaching and coaching Kanban within several organizations.
- You will receive a FM certificate of course completion from Kanban University (KU) as well as membership of KU. The Certificate is for lifetime and doesn’t need to be renewed.
- You will receive a FM Credential from Kanban University (KU). The Credential is for lifetime and doesn’t expire.
- Profile listing on the Kanban University (KU) alumni page.
Professional Development Units (PDUs) and Scrum Education Units (SEUs)
- Attendees may be eligible to apply for 16 PDUs toward their continuing education requirements with the Project Management Institute (PMI) for PMP, PgMP, and PMI-ACP certifications
- Scrum Alliance SEUs: 16 SEUs for 2-day Flow Manager Course
